Shipping
The following shipping options are available:
For orders shipped outside the continental United States, please contact our offices if you have questions. Often, you can choose your country on our secure online store. Email us or call +916-965-0745.
Returns and Exchanges
Returns or exchanges are accepted if all of the following apply:
• Customer has Proof of Purchase. This includes the following: copy of or original sales receipt.
• The item(s) is in original condition, as when purchased. Opened cans of liquid coating cannot be returned because they leak during shipping if opened.
Everbrite Products are warrantied. If you follow all directions and the product does not work for your project, please contact us for a refund.
Please call 800-304-0566, Monday through Friday, between the hours of 8:00am to 4:30pm PST if you have any questions or comments regarding your refund or exchange.
*PLEASE NOTE: Shipping charges are not refunded.
Canceling an Order
Customer satisfaction is important to all of us at Everbrite, Inc. We will ship your merchandise as quickly as possible. If your order has not yet shipped we can cancel it for you. If your order is canceled before it ships we will refund the entire amount to your credit card (shipping charges and taxes, if applicable, are included.)
The following shipping options are available:
• UPS – Delivery takes 1 to 8 business days to receive your package from the time it is shipped from Everbrite, Inc. depending on the shipping method you requested. NOTE for Canadian Customers: UPS charges an extra fee above customs on the back end to ship to Canada. Aerosol cans must be shipped by UPS but we recommend all other orders should be shipped by USPS Priority Mail to avoid these extra fees.
• USPS – Delivery normally takes 2 to 3 business days to receive your package from the time it is shipped from Everbrite, Inc.
DHL is available for International Shipments. Please contact us for more information.
• USPS – Delivery normally takes 2 to 3 business days to receive your package from the time it is shipped from Everbrite, Inc.
DHL is available for International Shipments. Please contact us for more information.
Only orders one gallon or less of EVERBRITE™ can be shipped by USPS. DOT regulations require that Aerosol cans cannot be shipped air and MUST be shipped by UPS Ground. The California formulations (faster drying) of Everbrite and ProtectaClear must also be shipped Ground.
For orders shipped outside the continental United States, please contact our offices if you have questions. Often, you can choose your country on our secure online store. Email us or call +916-965-0745.
Returns and Exchanges
Returns or exchanges are accepted if all of the following apply:
• Customer has Proof of Purchase. This includes the following: copy of or original sales receipt.
• The item(s) is in original condition, as when purchased. Opened cans of liquid coating cannot be returned because they leak during shipping if opened.
Everbrite Products are warrantied. If you follow all directions and the product does not work for your project, please contact us for a refund.
Please call 800-304-0566, Monday through Friday, between the hours of 8:00am to 4:30pm PST if you have any questions or comments regarding your refund or exchange.
*PLEASE NOTE: Shipping charges are not refunded.
Canceling an Order
Customer satisfaction is important to all of us at Everbrite, Inc. We will ship your merchandise as quickly as possible. If your order has not yet shipped we can cancel it for you. If your order is canceled before it ships we will refund the entire amount to your credit card (shipping charges and taxes, if applicable, are included.)
Please call us at 800-304-0566 or +916-965-0745 if you have any questions.
